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  The 1 policy
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Click below to find out more about the unique blend of skills, solutions and customer services that we can offer you.

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Our unique One Policy is designed to make it simpler to deal with WR Forktrucks, to not have to worry about making a service request due to cost restraints or to have concerns that your problem will be dealt with by someone different each time and thus having to explain again processes and procedures.

With One price and One account manager, whatever, whenever; you have total peace of mind that your materials handling service issues are no more complicated than they need to be.

The main points of how our One Policy benefits you are:

A true 24-hour service, 7 days a week, 365 days a year.                     
A one stop solution for servicing / breakdown, hire, sales, parts, training and site services.
A one price policy which is the same price, regardless of when used, i.e. one hourly cost 24 hours, 7 days a week for either service or breakdown; ensuring  No Call Out Charges Ever.
Guaranteed response times with no minimum 4-hour call out after hours. 
Discount on parts used.
Single point of contact 24 hours a day.
Flexibility on all levels.
Electronic reporting if required.
Loan truck if required.
Guaranteed down time limits.
Monthly site meetings if required.
One engineer dedicated to your site as team supervisor.

In order to start benefiting from the simplicity of our One Policy, simply go to the Register section to fast-track your details through our system or contact us via the traditional methods on our Contact page.
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